Version: Saudi Arabia

Services for Zid merchants

Zid store design, ready to sell — with a written contract before payment

We set up your Zid store, arrange its theme, enter your products with descriptions people can read, connect accounting, e-invoicing and WhatsApp, and tune how it shows up on Google — each service with a written quote for scope, timing and price before any payment.

  • Licensed Gulf company · CR 1647570
  • We work from a team-member account you add
  • Your store and accounts in your name
Illustrative example, not a client store

Six services

Zid store services, in the order a store is built

Set-up first, then the theme and storefront, then products, integrations and search visibility — and migration for stores coming from another platform. Open any service to see what it solves, what the work covers and what you receive.

How we work on your store

Four steps, and your store stays in your hands

Zid lets you add members to your store team with the permissions you choose. We work from that membership, and you can see everything from your dashboard.

  1. 1Send your store link

    On WhatsApp, with what you want from the store or what bothers you about it. We reply with a free review.

  2. 2A written quote

    Scope, price and timing on one page. You pay nothing before you agree to it.

  3. 3A team membership with permissions

    You add us under "Team" in the Zid dashboard with only the permissions the work needs, and remove us after handover.

  4. 4Handover, then a fix period

    We hand over what was agreed in writing, and the contract sets a period after handover in which we fix errors in our work at no cost.

Before you order: what Zid allows and what it doesn't

Theme customisation depends on your Zid plan

According to the Zid help centre, theme customisation is available on the Professional and Big Business plans, and the login, sign-up and checkout pages can't be customised. So we start by checking your plan and what your theme allows, and the quote says only what can actually be done.

Why there are no packages for Zid services

Zid stores differ in plan, theme, product count and the apps they run, so we don't promise a fixed price before seeing the store. Send the link on WhatsApp and we reply with a written quote — scope, timing and price — before any payment.

Zid or Salla?

Both are Saudi platforms, and they differ in plans, apps and themes. If you haven't decided yet, read our comparison before you build; if your store is on Salla, its services have their own page.

Salla store services

Questions from Zid merchants

Do you need my Zid store password?

No. You add us as a member under "Team" in the Zid dashboard settings, choose our permissions yourself (or a permission group), and remove the membership after handover.

Why are there no prices for Zid services?

Because the work depends on your plan, theme, product count and the apps you need. For each request we send a written quote — scope, timing and price — after seeing the store, and nothing is paid before you approve it and sign the contract.

Can a Zid theme be changed with code?

Zid's theme editor covers colours, fonts, sections, header and footer depending on your theme and plan, and Zid's developer docs describe a custom CSS file the merchant uploads from the dashboard, which the theme loads. We check that it's available on your store before promising any change.

Do you move stores between Zid and Salla?

Yes, in both directions: from Salla, Shopify or WooCommerce to Zid, and from Zid to Salla. Either way we redirect the old links so a visitor from Google never lands on a missing page.

Who activates online payments?

You do, because payments are activated in your business's name and details. We guide you step by step and review the set-up with you once it's active.

Is Zid available outside Saudi Arabia?

According to Zid's website, the platform is available in Saudi Arabia, the UAE, Kuwait, Oman and Bahrain. We serve Zid merchants in Saudi Arabia and the Gulf the same way: a free review, then a written quote and a contract.

Am I tied to you after handover?

No. The store, the Zid subscription, the apps and every account are in your name, and we hand you a written list of what was set up and where to find it in your dashboard.

From the blog

Read before you build on Zid or move your store

Practical articles comparing platforms, moving stores, and SEO for Zid and Salla stores.