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Sultanate of OmanOMRSaudi ArabiaSARUnited Arab EmiratesSoonKuwaitSoonQatarSoonBahrainSoonZid services · Integrations
The order is in Zid, the invoice in Fatoora, the entry in your accounting software, the message on WhatsApp and the measurement in Google and Meta. We connect them with what Zid and its app market provide, and test a full order cycle before handover.
When the store isn't connected, orders are copied into accounting by hand, invoices run late, customers get no confirmation or cart reminder, and you can't tell which ad brought the order. A rushed integration is worse: orders duplicated in accounting, or stock that doesn't match.
Zid's direct integration with the Fatoora platform, for sending e-invoices to phase-two requirements.
Your accounting software connected to the store through its app in the Zid app market or from the software's side, such as Daftra or Qoyod.
Account activation, order-update notifications, abandoned-cart reminders and auto-replies.
Google Analytics, Tag Manager, the Meta pixel and Conversions API, Snapchat ads and the TikTok pixel.
Zid's shipping services or custom shipping, with delivery zones and costs as you decide them.
TimingDepends on scope
Your accounting software, VAT registration status, shipping methods, the ads you run, and what you want sent on WhatsApp.
What will be connected and how, any app fees paid to their owners in your name, and the timing and price.
We activate and configure each integration; you enter what needs your official details, such as the activation code from the Fatoora portal.
From order to invoice, accounting entry and WhatsApp message, checking that nothing is duplicated or missing.
When it isn't the right fit
If your accounting software has no Zid integration in the app market or on its own side, a custom integration through Zid's API is a larger project, priced separately after a study.
The Zid help centre says connecting the store to Fatoora is free and takes two steps: business details (legal name, VAT number, activity, national address and sales channels), then an activation code you generate in the Fatoora portal for one device and paste into Zid. We prepare the details with you; signing in to the Fatoora portal stays with you.
Daftra describes its Zid integration as syncing orders, products and customers; Qoyod describes connecting through the FAI Sync app in the Zid app market, which may have its own fees. We don't recommend software before we know what your accountant uses — we connect what you already work with, if it has a Zid integration.
The Zid help centre has a full section on Zid WhatsApp: account activation and business verification, automatic order-update notifications, automatic and manual abandoned-cart reminders, marketing campaigns and auto-replies. Message templates have types and costs set by WhatsApp; we explain them before activation.
Send us your request on WhatsApp and we'll reply with a written quote — scope, timing and price — before any payment.
Order on WhatsAppAccording to the Zid help centre, the Fatoora integration is free. What you pay us for is the work: preparing the details, the set-up and the testing, in a written quote.
No. Apps are subscribed in your store's name and paid to their owners directly; the quote lists any published fees before activation.
No. Generating the activation code in the Fatoora portal stays with you, and we guide you through it step by step.
We first check whether the software itself offers a Zid integration. If not, an integration through Zid's API is a separate project; we write its scope and price after a study.