Version: Saudi Arabia

Salla services · WhatsApp & abandoned carts

WhatsApp for your Salla store: order updates, shipping and abandoned carts

Your customers read WhatsApp before email. We choose the right notifications app from the Salla app store, install it and write its messages in your store's voice: order confirmation, shipping, a reminder for abandoned carts, and a review request.

  • Licensed Gulf company
  • Written contract before payment
  • We work from a staff account you add
The home page of the Zava Dresses store on Salla: an embroidered black evening dress, and the line "luxury that suits you"
Timing2 working daysPriceWritten quote

From our workZava Dresses

Abandoned carts, and customers waiting without news

Many visitors add a product and leave before paying, and many buyers ask “where is my order?”. Notification apps solve both — but installed with dry default messages or bad timing, they annoy customers instead of bringing them back.

  • Abandoned carts with no reminder at all
  • Default messages that don't sound like your store
  • Few reviews, because nobody asked at the right moment

What the work covers

  • Choosing the app

    We compare apps in the Salla app store by your store's size and needs, and explain any app subscription cost.

  • Order and shipping messages

    Order confirmation, shipping and delivery updates in your store's voice.

  • Abandoned carts

    A well-timed reminder and a message that takes the customer back to the same cart.

  • Verified reviews

    A review request after delivery, and reviews shown on product pages.

Steps and timing

Timing2 working days

  1. Choice

    We agree on the app and the messages you need; you subscribe in your name if it's paid.

    Day 1
  2. Install and write

    We install the app, write and time the messages, then test with a sample order.

    Day 2

What you receive

  • An app installed with messages written for your store
  • Abandoned-cart reminders with tuned timing
  • A review request after delivery
  • A written copy of every message to edit later
  • A post-hand-over bug-fix period set in the contract

Who it's for

  • Stores receiving orders that want to update customers automatically
  • Stores seeing many carts that never complete
  • Stores that want genuine reviews on their products

When it isn't the right fit

If you reply to a small number of customers by hand and prefer it that way, you may not need a paid app yet — we'll tell you so.

Before you decide

Consent before marketing messages

Order and shipping updates are a service customers expect; cart reminders and offers are marketing. So we set them up to go only to customers who agreed, and in limited numbers — our blog post on a three-message WhatsApp sequence for abandoned carts covers it.

One timely message beats three

We tune the reminder timing and number of messages, and write each one in your store's voice with the product's name, so the customer returns to their cart rather than the home page. Too many messages put people off, however polite.

The app subscription is in your name

Notification apps in the Salla app store have their own subscriptions. Before you subscribe we compare what each app offers and its listed cost, and you subscribe in your name, so the app and its data stay with your store.

Order this service

Send us your request on WhatsApp and we'll reply with a written quote — scope, timing and price — before any payment.

Order on WhatsApp

Frequently asked questions

Is the WhatsApp app subscription included?

No. Apps in the Salla app store have their own subscription, paid in your name directly. We provide the choice, installation, messages and tuning.

Will messages come from my number?

That depends on the app you choose and how it connects; we explain the options before you subscribe.

Won't abandoned-cart messages annoy customers?

That's why we tune the timing and number, and write the message politely. One timely message reminds; many messages push people away.